Premier is defined as, “first in position, rank, or importance”. In other words, not the best, but the very best. It’s a word that isn’t taken lightly when it comes to Honda’s line of products and services. Based on experience, expertise, and satisfaction, being premier in all of these facets is a priority for businesses representing the Honda brand; and for a select few it’s also a designation.
What is a Honda Premier Service dealer?
Honda Premier Service is a servicing dealer program to promote customer satisfaction by providing a professional and equal technical experience for warranty service for retailed Honda Power Equipment products not sold by a dealership.
In order to be considered a Premier provider, there is a high level of expectation to complete and maintain the following activities:
• Service all customers.
• Complete warranty repairs in a timely manner.
• Complete all required Honda training.
• Display Honda Premier Service signs, which are provided by Honda.
• Allow use of dealership information for Honda Premier Service dealer listing.
• Provide the necessary tools to technicians.
However, it takes more than consistently carrying out the tasks mentioned above. To qualify as a Honda Premier Service partner a request for the program application and program agreement needs to be made. Once completed, and all requirements are met the application will be reviewed by a Honda Power Equipment District Service Manager, a Honda Power Equipment Field Service Manager, and the Honda Customer Relations Department.
When it comes to your power equipment needs like lawn mowers, generators, trimmers, pumps, tillers and more, you know you can trust the knowledge, skills, and service you’ll receive from a Honda Premier Dealer. For all of your Honda Power Equipment needs, the experts at Bozeman Distributors are here to help.